📦 SHIPPING INSTRUCTIONS:
Your Service Ticket is Open!
Hi there,
Thanks for trusting the Odyssea team with your pump diagnosis. We have received your order, and our service bay is standing by.
Next Steps for Shipping:
1. Pack Securely: Use a heavy-duty box with at least 2 inches of padding (bubble wrap or cardboard) around the pump. Do NOT ship your steering nozzle or iBR gate.
2. Include Your Order Info: Put a piece of paper inside the box with your Order # and your Phone Number. This is how we match your pump to your digital file the moment it arrives.
3. Ship To:
Odyssea Jet & Prop Shop
Attn: Mail-In Service
11206 Five L Drive
Ocean Pines, MD 21811
The Process:
Once we receive your pump, we will perform a full inspection and a fresh grease service. Justin will then call you personally with a full quote for any additional parts (like a wear ring) before we do any further work.
Questions? Just reply to this email or call the shop at (410) 973-2890.
